Brand messaging
Make what you offer clear and consistent wherever people encounter your business.
Our services
Bring your brand messaging, content and customer communications together with one team. We also manage individual campaigns and event communications.
01 / Ongoing support
Get complete brand, marketing and communications support in one engagement. Brand messaging, campaign strategy, website copy, social media, blogs, PR, email and customer marketing work together around your business goals. Start with 90 days, with the option to continue.
Make what you offer clear and consistent wherever people encounter your business.
Page structure and copy that help visitors understand your offer and enquire.
A consistent content plan, with scripts and editing using the material available.
Useful answers to customer questions that support discovery through search and AI-assisted answers.
Communication that keeps prospects interested and customers connected after purchase.
Relevant stories and communications for opportunities beyond your own pages.
During the first 90 days, we test at least three marketing channels and use the response to guide where your business should focus next.
We agree priorities, timelines and delivery arrangements before work begins.
02 / Campaign management
Promoting an offer or planning a launch? We connect the message, content and agreed channels around what you want people to do.
Define the audience, offer and action the campaign needs to support.
Prepare the campaign material and manage delivery across the agreed channels.
Use the response to adjust the campaign and continue the conversation with interested people.
Available as an individual project.
03 / Event communications
Build interest before the event and give attendees a reason to stay connected afterwards. We plan the follow-up while the event is still taking shape.
Give people a reason to attend and the information they need to take part.
Keep communications consistent and introduce a clear next step.
Follow up with a campaign connected to the event and the interest it creates.
Available as an individual project.
Cold Open Lab provides complete brand, marketing and communications support. This includes brand messaging, campaign strategy, website copy, social media, content, blogs, PR, email marketing and customer follow-up, planned together around your business goals.
Cold Open Lab works with B2B businesses and consumer and lifestyle brands, including businesses building their online presence and teams that need help coordinating their marketing.
Share business updates and available material, approve content and respond to customer enquiries. Cold Open Lab manages the agreed communications work.
We can work with material you already have, guide your team on what to capture, or bring in a production partner. Cold Open Lab handles scripts and editing. For websites, we handle the copy and structure, then work with your developer or a Cold Open Lab partner.
Yes. We agree who handles each part of the work and coordinate with your team and relevant suppliers.
We review the work and the response, then agree how the engagement can continue around your business needs.
Tell us what you’re working towards. We’ll discuss the scope, fees and next steps on a discovery call.
Book a discovery call